FAQ

What does Renove mean?

Renove is the French word for renew. All Renove products strive to renew your skin to be is healthiest and most beautiful.

 

Is bee venom safe to apply to the skin?

Bee venom is perfectly safe to apply to the skin in small amounts! It may tingle a little bit as it stimulates the skin’s collagen production.

 

Do you have samples of your products?

Unfortunately we do not offer samples of our products at this time as our skin care products are made in small batches.

 

Are your products organic?

Many of the ingredients we use are organic but we are not certified organic.

 

Is it normal for products to change in color?

Due to the very natural formulations of our products, color can vary from batch to batch and over time. This is totally normal and nothing to be alarmed about.

 

What is your Return policy?

Items purchased can be returned for a refund thirty days after purchase.

 

How do I return products?

Fill out the ‘Contact Us’ form to get your return process started.

 

When will my product ship?

Orders are typically filled daily and sent via USPS Ground Advantage with a 2-4 day transit time